FAQ

How much does shipping cost?

Standard shipping is free on every order. If you want your order to arrive faster, express shipping is available for $9.90, and it is free on orders of $199.90 or more.

How long does it take to process my order?

Standard orders are processed within 3-5 business days, and Express orders within 1-2 business days. Once your order ships, you will receive a confirmation email with tracking information.

Can I return my order?

Yes. You have 30 days to return your order. See our Returns & Refunds page for the full steps.

How does the FIRST discount work?

Your first order gets 10% off with the code FIRST. It is applied to your cart automatically, and you can also enter FIRST in the discount field in your cart or at checkout.

How do I find my size?

Every product page has a size selector with Men's, Women's and EU conversions. Pick your size from the table before adding to cart.

How can I contact you?

Use our Contact page and we will get back to you as soon as possible.